Privacy Policy

This privacy policy describes information Dirk da Dhobi and its divisions (the "Company" or “we” or “us”) collect about visitors to the site to which this privacy policy is applicable (dirkdadhobi.com - the "Site"), how the Company uses this information and other related matters. This policy applies exclusively to the information the Company collects via its website and does not apply to any information the Company may collect in any other manner. The Terms and Conditions and the related documents will be revised from time to time. Although we post it on our website when any of the terms are revised, we do recommend that you review these documents regularly, to ensure you are aware of any revisions.

PLEASE READ THIS PRIVACY POLICY CAREFULLY, AND IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO CONTACT US.  BY VISITING THE WEBSITE, YOU CONSENT TO THE COLLECTION AND USE OF YOUR PERSONAL INFORMATION AS OUTLINED IN THE PRIVACY POLICY.

At Dirk da Dhobi we believe that when you visit the dirkdadhobi.com website, your personal information deserves protection. We have prepared this Privacy Policy to let you know what we can, and cannot do with your personal information, and to ensure that you understand our commitment to providing you with a secure and safe experience.

WHEN DO WE COLLECT INFORMATION?

We may collect information about you anytime you interact with us such as when you

  • access or browse the Web Site
  • order products or services through the Web Site
  • communicate with us either by e-mail, over the telephone or in any other manner
  • elect to participate in any of our product promotions
  • request information about products and services

WHAT INFORMATION DO WE COLLECT?

Information we collect is generally of two types – personally identifiable information and non-personally identifiable information.

Personally identifiable information comprises any information that can help us identify or locate an individual, including, without limitation, an individual’s name, address, e-mail address, telephone number and credit card number.

Non-personally identifiable information comprises information that does not by itself identify an individual.  This information generally includes anonymous information about an individual’s use of the Website that includes, among other things, information concerning date and time of visit, the pages of the Website visited, path through the Website, IP address, the type of browser and operating system used.

WHAT DO WE USE YOUR INFORMATION FOR?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience.  Your information helps us to better respond to your individual needs
  • To improve the Web Site. We continually strive to improve the Web Site offerings based on the information and feedback we receive from you
  • To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs
  • To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the sole purpose of delivering the purchased product or service requested
  • To send periodic emails. The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.

DO WE USE COOKIES?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service provider systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your laundry basket, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating the Web Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD PARTY LINKS

Occasionally, at our discretion, we may include or offer third party products or services on the Web Site. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of the Web Site and welcome any feedback about these sites.

INTEGRITY

During the account sign-in process you can review, change or remove the information you have submitted.  We aim to keep our information about you as accurate as possible and encourage you to promptly update your information if it changes.  You may, at any time, access your information to update, modify or delete any inaccuracies by accessing your account through the Web Site.  You may also request us to remove your account information from our databases and we will try to remove as much information as possible.  However, as we generally keep information related to past transactions for our records, we will not be able to completely remove your information.

CHANGES TO OUR PRIVACY POLICY

We may change our policy at any time by posting a new version of it on the Web Site.  We encourage you to check the Web Site regularly for information about revisions to this Privacy Policy.  In the event that we change our Privacy Policy, such changes will affect all of the information we collect after any such change.  If you object to the change to our Privacy Policy, then you must contact us in writing regarding your objection.

Schedule Pickup Now